If a token is damaged and the PIN cannot be reset, what action will the Enhanced Trusted Agent take?

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When a token is damaged and cannot be reset, the Enhanced Trusted Agent will submit a revocation request. This action is vital in maintaining the integrity and security of the Public Key Infrastructure (PKI). A damaged token could potentially compromise security, as it may be vulnerable to unauthorized access or misuse. By issuing a revocation request, the Enhanced Trusted Agent formally declares that the damaged token should no longer be considered valid for authentication or encryption purposes.

This process ensures that any associated keys are consumed by the compromised state of the token and prevents further use of a potentially insecure token. The revocation effectively mitigates security risks for the subscriber and the organization by ensuring that only valid and functional tokens are in circulation.

The other choices involve actions that may not adequately address the risks posed by a damaged token. For instance, issuing a new token might not be possible without revocation, and manually resetting a PIN typically requires the token to be functional. Contacting the subscriber, while potentially a relevant step, does not inherently resolve the issue of a damaged token needing revocation.

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