What does the ETA verify when resetting locked PINs as part of the TMS process?

When resetting locked PINs as part of the TMS (Transaction Management System) process, verifying the subscriber's information including credit card, social security, and account details is crucial. This verification serves to confirm the identity of the subscriber and ensure that the request is legitimate. Given the sensitivity of PIN resets, it's vital to authenticate the user accurately to prevent unauthorized access.

The subscriber's information contains key identifiers that connect them to their account, helping to ensure that the person attempting to reset the PIN has the right to do so. Accessing details such as credit card numbers or social security numbers allows the system to cross-check and confirm the identity against what is logged or stored, providing a robust mechanism for security.

While other factors like payment history or job title could potentially be part of a broader identity verification process, they do not provide the level of direct accountability and security assurance that personal and sensitive account information does. Access logs, meanwhile, are more focused on auditing and tracking system use rather than directly verifying a user's identity for PIN reset purposes.